Who are we?

We provide inbound/outbound call center services for our clients.  Specializing in insurance related services such as lead generation and sales for financial institutions.  We employ over 40 licensed insurance agents in Property & Casualty and Life & Health.  We also specialize in quantitative market research, conducting customer satisfaction surveys, B2B & B2C surveys, political opinion polls and advertising awareness.

Our North Dakota locations provide us with a wealth of benefits including first-rate, articulate TSR's with a neutral accent, an average employee tenure that is 50% higher than the national average and lower costs to our clients.

Our reputation has been solidly built on professionalism and customer satisfaction.  The next time you are looking for a call center with integrity and strong work ethic, consider DMI.

Our Mission

Calling towards the future on behalf of our clients with pride, confidence and the enthusiasm they deserve.

With a strong commitment to exceed our client expectations, while providing a safe and rewarding workplace for our Partners (employees).

We will live this promise.

Company Profile

DMI is a women-owned business founded in 1992 by Dean Somerville and his daughter Stacy.  Opening the first call center in Cooperstown, ND.  The second facility opened in Jamestown, ND in 1994.

In 1997 DMI began communications with Uniband Enterprises to form a call center on Turtle Mountain Indian Reservation located in Belcourt, ND.  In 1998 "Dynaband LLC" was born from the insight, experience, and expertise of its parent companies.  Dynaband is 51% Native American owned and 49% women-owned.

In 1999 a new facility was built in Cooperstown, ND expanding the seating capacity and housing the corporate office.

Today DMI has 200 CATI stations between the three facilities and a complete IT department.  We employ 200 TSR's as well as 20 individuals in administrative positions.

DMI is a member of the American Marketing Association.

Dynaband is proud to be members of the Native American Business Alliance (NABA) and the National Center for American Indian Enterprise Development (NCAIED).

Testimonials:

“As a first time customer, I was overwhelmed with the service"  
John L. Deuterman, Corporate Research

"DMI has been outstanding in every manner of satisfying our needs…I edited much of the work to validate the results; and the accuracy & integrity were excellent”
- Van Pitts, Tragon Corporation

 

 “Thank you for your help at a hectic time. We will definitely call as these situations arise. Great job!”
        - Kevin Davison, Davison Consulting